Returns: The customer has 14 calendar days from receipt of the order to request a return. We reserve the right to refuse the return if the item is not returned in the same condition in which it was received.
To request a refund, the customer must contact us through:
Email: ESTUDIOCERODOS@GMAIL.COM
Direct message on Instagram: @PXCOSERIO
The application should briefly explain the reason for the return.
If the return is due to an error on our part (visible defects not specified in the product description, incorrect items, etc.), we will assume the return costs .
If the return is made for any other reason , the costs will be borne by the customer.
The refund will be issued using the same payment method used for the purchase .
We will send the exact return address to the customer once the return is requested. The refund will be issued once we receive the item and confirm that it is in perfect condition .